Some are better than others. We typically purchase a warranty plan for our buyers so that if something goes wrong the first year, they have coverage. It is for peace of mind. There are many to choose from, but we tend to recommend HISCO as we have had good experience with them.
I have a General Electric plan on our home and have had mixed experience with them. Recently, we called them to service our Thermador oven. The broiler wasn’t working. They came out several times and finally told us that it would cost more to fix it than repair it. The oven costs approximately $7,000 and they offered to give us $1,250 for it! We were upset. But had no choice but accept their meager offer.
A friend who is a chef encouraged us to get a second opinion before we purchased a new oven. We contacted Otto’s Appliance who was referred to us by the dealer. Otto’s came out and not only repaired the broiler, but tuned and cleaned the entire oven. It is as good as new and they only charged us $250! We were thrilled. The joke is on General Electric, but it could just as easily been on us.
Kelly Clarke
The Clarke Team
650-489-5399
sold@clarketeam.com
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